Under Warranty Products
- All the repairs are handled through the RMA Portal.
- Please login/register and open an RMA request. Once we receive your request, someone will contact you to arrange all the details.
- If you need help navigating the RMA Portal do not hesitate to contact Nora Clark @ 724-873-8100 ext. 157 / firstname.lastname@example.org
- For phone/email support you can contact us at 905-564-9222 or email@example.com.
- After hours requests will be served promptly the next business day. [In some cases, you can request the availability of a qualified “field services support technician” to be contacted directly after normal business hours, to help you analyze / troubleshoot your system problem. The availability of a support technician may vary from time to time. The “weighting” of your support hours may vary depending on the time of day you want support.]
- Service hours: 10:00 AM – 6:00 PM EST