Customer Care

Customer Care. Start to Service

We know that your broadcast depends on communication at its best!That’s why our best in taking care of you is trusted, tested and true. Whatever your service needs, LARCAN’s technical services team of experts will take care of your broadcast equipment issues – 24 hours a day, 7 days a week. From ‘start to service’ we hear you, loud and clear.

Whether connecting with us by phone, email or in person, we are your unique broadcasting partner – one that can answer and deliver your optimum broadcast needs seamlessly.

Our Promise of Continuous Customer Care
LARCAN’s service reputation is the best in the broadcast industry – we are committed to offering you solutions and services that are versatile, convenient, and custom fit to your specific needs.

As our valued customer, you benefit from our best – with services that combine technical expertise, value, and the service excellence you deserve, every time. We develop complete service solutions to fuel your broadcast signal and keep it strong – every time.

Our Services bring who we are to what we do – combining expert people with exceptional products. LARCAN technical services and programs are guaranteed to meet your individual needs – from our factory to the field, because we understand that your service needs develop uniquely through the years. Our ability to respond to these changing requirements over the life of your transmitter defines our focus on ‘customer fit engineering’.

While standard service options are available for your convenience, we also specialize in custom service packages that are designed to meet your specific requirements – from start up to yearly maintenance programs, and every service need in-between. Our services are tailored to both your current and future needs. So, as your broadcast needs change, we will be there to help you make successful transitions to new broadcast technologies – whether you’re maintaining, updating or optimizing.

We believe delivering the right fit for your service needs is about customer feedback. And, we’re listening. We are committed to servicing and maintaining our products worldwide, and encourage you to visit our Technical Services.